Customer
Success Story

Client:  BEPP Gobierno

Overview

Industry

Healthcare

Country

Mexico

Duration

+12 months

customer-success-story-app

Our Client

Bepp is a technological company specializing in the Health Care Industry, dedicated to spearheading the complete Digital Transformation in Mexico’s Government Health System. Bepp offers a platform that empowers physicians to manage the health conditions of Mexican patients with quality and transparency. It also efficiently handles medicine stock inventory and processes within medical units. Alongside facilitating a seamless doctor-to-patient flow, the platform integrates with Pharmacies and Delivery services, all within a unified platform.

Challenge

The primary objectives encompassed:

  • Designing a paperless system
  • Redesigning and transitioning paper forms to Digital Form
  • Document generation and Digital Signing
  • Implementing end-to-end Healthcare workflows
  • Ensuring patient confidentiality
  • Synchronizing data with Government
  • Healthcare services management
  • Medicine stock tracking
  • Online training

BEPP – Management Medical System represents a comprehensive Digital Transformation Program for the Government of Mexico’s Health Care. The prevailing human-centric approach in the Mexican System prompted uncertainties and challenges such as:

  • Medicine inventory status: Addressing gaps and implementing a robust inventory management system;
  • Justified cost of professionals: Tracking the work of each professional through the platform to ascertain justified costs;
  • Correct management of prescriptions: Ensuring accurate delivery of the correct amount to patients and proper storage in pharmacies or Medical Units;
  • Time efficiency in patient care: Streamlining patient care by eliminating repetitive paperwork and creating a unique Digital patient file;
  • Individual records in each medical unit: Centralizing patient files to prevent data loss and facilitating real-time sharing among different facilities.

The platform provides insights for all levels of service attention, enabling facilities to manage their resources effectively. This ranges from small country units overseeing attendance rooms to large city center hospitals managing entire emergency facilities, rooms, beds, and surgical attendance to patients.

Despite physicians’ technological adaptability, the platform’s extensive structure of people who would use it, required the development of an online training center so everyone could use the platform as efficiently as possible. This center, customizes content delivery through user profiles, ensuring efficient adaptation and utilization to every profile needs.

How Latitudde added value

Industry standards
Architecture
Agile (SCRUM)
methodology
Multichannel solution
End-to-end
implementation
Regulatory alignment
of requirements
Multi-language &
native teams
Change management
and training
Fast and quality
delivery
End-to-end Customer
Experience (UX/UI)
Nearby project follow-up
5 million travelled km’s
Coordination of
teams onsite and offsite
Complex E2E flow
optimization & delivery

Final results

  • From wireframing to final mockups, to implementation & run off of all the entire Health Care System;
  • Full automation and integration with Government knowledge & Data center;
  • Full integration with government partners, pharmacies and private laboratories;
  • 33% improvement of Doctor attention-to-patient;
  • 70% data sharing improvement (measured in man/hour costs);
  • 100% Prescriptions control;
  • 100% Health Care services control;
  • 100% From Completion assurance.

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